COVID-19: River podiatry Safety Procedures

On March 31, 2020, River Podiatry will be re-opening our doors to the public to help patients address their foot and ankle health issues. Our thought process is simple. With hospitals and emergency rooms inundated with COVID-19, we want to provide a safe, secure and clean environment for people in our community who need to address their foot and ankle pain. With the breakout of the Coronavirus in the New York Metropolitan Area, our team at River Podiatry will be taking extra precautions during this time. 

COVID-19 SCREENING

All patients, visitors and staff must answer NO to ALL the following questions to be allowed at any of the clinics: 

  1. Do you have a fever, cough or any flu/cold-like symptoms or generally feeling unwell?

  2. Have you travelled outside of the United States in the last 14 days?

  3. Is there any chance you’ve been in contact with someone with COVID-19 or any flu/cold-like symptoms?

  4. Has anyone in your household or you have had close contact with individuals who have travelled anywhere outside of the United States in the last 14 days?

    If YES is answered to any of the above questions, that individual cannot come to any of the clinics for a minimum of 14 days. We advise those that are unable to come into our clinics to set up a telemedicine appointment by contacting us by email at info@riverpodiatry.com.

GUIDELINES & PROCEDURES FOR CLINIC, STAFF AND PATIENTS

  • If patients are 65 and above, we will also ask them to stay home unless it is medically necessary

  • NO walk-in patients are to be accepted at this time

  • Only ONE patient at a time can be seen at the clinic

  • Patients will be directed into a clinical room immediately to ensure that patients will not be waiting in the waiting room

  • Patients have been instructed to come alone to appointments

  • Spacing out patient visits to reduce contact with others

  • Bringing patients into a patient room immediately to reduce contact with others

  • The patient will be asked to wash their hands upon entering the exam room

  • Practitioners will NOT shake hands with patients

  • Practitioners are required to wear a set of clean clothes during their shift. They must change out of those clothes at the end of the shift for the commute home and clothing worn during their shift is to be washed and not reused

  • Practitioners should not go anywhere after their shift besides to their homes. They are strongly encouraged to shower immediately upon arrival at home


SANITIZATION PROCEDURES DURING THE DAY AND END OF DAY:

  1. Deep clean all other areas of the clinic that are “traffic areas”. This includes the reception desk, washrooms and other clinic areas. 

  2. End of the day deep clean over and above COVID-19 protocol of treatment area used throughout the shift. 

  3. Cleaning is to be done with disinfectant wipes and/or sprays after each patient and in between each patient visit.


We are taking an incredible amount of precaution to ensure your safety if you need to visit our clinic and are confident that you will be satisfied with the extent of the precautions we are taking during this time. In cases that are deemed not to be urgent, we advise patients to book a virtual appointment with us. The patient can request time and date either via email at info@riverpodiatry.com or by giving us a call during our limited business hours.